Is my email forwarded somewhere?
Yes! For all new engineering accounts, email is forwarded to the student's university email address, which can be checked at webmail.ucr.edu. Computing and Communications is responsible for those accounts.
___________________________________________________
What is my email address?
Your email address is your login name followed by "@engr.ucr.edu". For example, if your login was "stimpy", your email address would be "stimpy@engr.ucr.edu".
___________________________________________________
How do I check my mail in UNIX?
Use a mail program: We provide pine. Just type "pine" at the prompt.
Note: "elm" is still available, but is no longer actively supported.
___________________________________________________
How can I check my mail from Windows?
Use the putty program to SSH into gauss.engr.ucr.edu. Then check your mail as you would from a UNIX prompt. When using putty, you must change the protocol to ssh. You must also change the protocol version to 2. That is found under Connection/SSH on the left.
If you have an issue using putty it may be due to an error on your system. Try it from the labs in Bourns, that way the systems group can help you if you are still having a problem.
___________________________________________________
I use a POP/IMAP client from home. What settings should I use?
We only support secure connections (SSL) for email retrieval; the following steps must be taken to ensure you can retrieve your email properly:
* In your email client (Eudora, Outlook, Mozilla, etc) set the name of the SMTP server (outgoing mail server) to "smtp.engr.ucr.edu" (use the standard port 25).
* We also support Secure smtp for local or offsite access. It requires SSL/TLS and server authentication. Server Name: "ssmtp.engr.ucr.edu"
* If using POP in your email client, set the name of the POP server (incoming mail server) to "pop.engr.ucr.edu". Check to make sure a secure connection (SSL) is enabled, and use port 995.
* If using IMAP in your email client, set the name of the IMAP server (incoming mail server) to "imap.engr.ucr.edu". Check to make sure a secure connection (SSL) is enabled, and use port 993.
* In your email client, do not enable Secure Authentication.
* Download and install the
College of Engineering's SSL certificate (Public Key). If you use windows, you can simply download the file, open it, and select "Install Certificate", as shown below.
___________________________________________________
Does the college provide any kind of webmail for me to use?
Yes. Go to http://webmail.engr.ucr.edu and enter your username and password.
___________________________________________________
How can I have my email automatically forwarded to another address?
Do the following:
1. log on to gauss
2. remove existing .forward
rm -rf .forward
3. create a new .forward (yourname@domain.com should be the e-mail address your engr mail will be forwarded to)
echo yourname@domain.com > .forward
4. make file readable by mail server
chmod 744 .forward
Note: All accounts made after August 2003 have their mail forwarded to their UCR student accounts. Go to webmail.ucr.edu to check your UCR student mail.
___________________________________________________
Still completely lost?
Your mail is delivered to us. If you want it, you have four options.
You can set up Eudora, Outlook or anything else you wish with the information provided above and get your mail via POP. Very simple to do.
You can also have your mail sent to a different account. Read above. Also very simple to do.
You can also learn a little UNIX and log into the server and read your mail via pine or elm. Not as simple to do but a viable option nonetheless. To log in you will need the aid of a shell program, putty is a provided option.
You can also use the web interface listed above.
Things not to do!
Call the systems group! Computer people do not like phones!
Expect the systems group to provide a tutorial, that was done during orientation.
The systems group will be happy to answer a SPECIFIC question if you are willing to come by and ask.
